Customer service is a vital part of the job I am striving to attain. It was the part of the job I disliked the most and I was too dependent on other colleagues to get me through difficult situations. After completing this course, however, I feel much more confident and capable of dealing with customers face to face, over the phone and by e-mail/webchat.

"Approachable Teachers, Valuable Insights, Hands-on Experiences, You Will Love It."

"If you are a jobseeker and are thinking of a career in customer service I would highly recommend the C-step course, it will give you many tools about the basics of customer service and customer support and will give you a lot of confidence. Highly recommended."

Really positive experience. The course covers a lot of ground over a relatively short period and will position participants strongly to pursue their customer service careers. Without hesitation I'd recommend Jobcare's C-Step course.

“It was previously very hard when you're at a computer at home and you don't have fellow jobseekers and experts to brainstorm with and bounce ideas off.