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Customer Support Training Programme – CSTeP

Follow-on programme from Jobnet or Jobseeker’s courses for those seeking that final push to maintain jobseeking momentum in order to secure work.

Register Your Interest
Course Dates for 2024

Start Date

End Date

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What To Expect
  • Free access to the latest software
  • Interactive learning, group work, research project and one-to-one feedback
  • Guest speakers & volunteer facilitators
  • Other jobseeking support available
  • Follow-up support
What We Expect
  • Upper Intermediate English (B2 or above)
    Basic jobseeking skills (CV, interview prep, networking etc.) – these can be obtained on our other programmes
  • Actively wanting a job in Customer Support and ready to engage with hiring managers
  • Typing speed sufficient to develop it for a CS role (test required)
  • 20+ hours per week of work

Free Online & In-Person Course

12 sessions covering all of the essentials of your job-search and digital skills.

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Some Guy
CSTeP Participant